Frequently Asked Questions

There are always questions when considering a new garage door. We hope that our frequently asked questions sections helps answer some of your queries, but you can call our expert team if you have a more specific question on 0800 716569

What is a standard size garage opening?

There is no set standard size of garage opening – however there is a range of the most common imperial sizes available in the UK

I see you offer free surveys – does this extend to repairing my garage door?

No, unfortunately not, a free survey is limited to the supply and installation of new products only

Is there a call out charge?

For surveys of the installation of new products NO – For repairs and / or assessments where an engineer / installers attendance is required a charge will be applicable – speak to your local branch for details

Can I “electrify” automate my existing garage door?

In most cases yes, even if there is no power in the garage, a range of battery powered and solar powered operators are available – your local branch can offer further advice – in some cases a site survey may be required prior to placing an order

My existing door is only a couple of years old, will you buy it off me when I’ve had a new door installed?

No, we will remove and dispose of your old door for you, but will not offer “cash back” or “money off” for your existing door. Should you wish to keep you old door to sell yourself we will happily remove the door as carefully as possible to prevent damage to allow you to sell it.

My garage is integral to my house / used as a utility room, can you supply and insulated door?

Yes, we can provide a range of insulated doors, whether it be a roller door, a sectional door or traditional side hinged doors. However door designs are limited

I already have an automatic door and just need a new door, can you reuse my existing electric motor with a new door?

In most cases yes, but we cannot guarantee how reliable the existing operator will work with a new door. In cases where the existing door is a roller door unfortunately we cannot reuse the existing motor

I want to match the colour of my new garage door to my existing front door / windows – can this be done?

In most cases yes, but it may restrict the design / manufacturer of the garage door that you will need to choose. Certain doors can be colour matched to a RAL Colour (excludes Pearl Colours) at a surcharge

Do you supply a range of matching front doors and garage doors?

Yes, Hormann and Garador manufacture a wide range of entrance doors to complement their garage doors, from the more traditional Georgian style to the cutting edge of contemporary design. Both manufacturers’ brochures can be downloaded from our website

Do you have any offers on at the moment?

Please check out our range of ex-display doors on our website where you can save up to 70% off the doors list price. Sizes, colour and styles are limited and you will need to check with your local branch for availability

If you’d like to know more about specific types of garage doors then take a look at our garage door guides for more details and information.